We have 5000+ registered customers.
To help us serve you quickly and accurately, follow these guidelines:
At the top right of any page, click: Register.
- Complete ALL required * fields. Any messages/errors will be displayed in brown at the top of the refreshed page.
- Ensure your email address is captured correctly. (You cannot register with any domain supported by @lantic.net).
- Check your emails for the activation email from Shop-n-Scrap - click the link in the email to activate your account.
- No email in your inbox? Find the email in your junkmail or spam folder, or ask your administrator if they are blocking registration emails.
- Not seeing the ReCaptcha words? Call me to help you.
If you still have problems after following the above, please email us to reset your account.
If you want personal help to help you through the Registration or Ordering process, call 081 487 0763 when you are in front of your computer.
If your desired username or email is already in use: you will be notified via an error message at the top of the refreshed page.
Login manually by entering your username/password. Do not assume your computer has auto-remembered your login details.
Forgot username/password? Reset it at the pink Login menu.
Ensure you're only logged in once and working on one webpage at a time.
Add at least one item in your cart, click Show Cart; and again, click Show Cart (at the top left corner of the pink Cart box).
Step 1: Ensure your BILLING address is correct. Only add/edit Shipping address if you need your order to be shipped to another address.
Step 2: Select your shipping option - allow the page to refresh.
Step 3: Select your payment option - allow the page to refresh.
Step 4: Check the box to confirm you agree to the terms of service, and finally CONFIRM PURCHASE.
You will see a message: Thank you for your order! and at the same time we will both automatically receive an email of your order.
To view previous orders, find your email with Confirmed or Shipped order.
Click on the link view your order online
Login with your username / password
Click on the link List orders
To find products / items
In the Search box, start typing unique word(s) of the product eg glitter silver. Without pressing Enter, a list will show with 20 glitter silver items. If you press enter, all the items will glitter silver will be displayed.
If you know the manufacturer/brand/supplier, click on Brands, and click the manufacturer/brand/supplier to show all items from that Brand.
If you know the Type of item you need, click on Type and select from the Categories (with pictures in the centre of the window), or select from the alphabetical list on the right side of the window.